AWS Case Study - How Malgnsoft Enhanced Stability and Performance?
Context
Malgnsoft Co., Ltd.
Malgnsoft is a leading LMS (Learning Management System) solution company in South Korea. With over 16 years of expertise, it has pioneered the local LMS market using its proprietary MalgnFramework. Through its cloud-based LMS platform, Malgn e-Learning, it aids educational institutions and enterprises in building more effective and systematic learning environments.
“When global expansion became a reality, we realized the need for our infrastructure to grow in line with our vision.”
During high-traffic periods like course registration, Malgnsoft needed to ensure a stable and fast user experience. How did they achieve this? 🤔
Name Malgnsoft Co,. Ltd.
Area Software Development and Supply
Estab. Jan, 2007
The Challenge of Infrastructure Expansion
Q. What services does Malgnsoft provide?
A. Malgnsoft, established in 2007, specializes in LMS solutions built on its MalgnFramework. It provides cloud LMS solutions tailored to public institutions, global services supporting multilingual and international payment systems, and more.
Q. What challenges did Malgnsoft face with their LMS services?
A. The LMS service experienced significant user surges during specific periods, such as course registration times. Particularly with the operation of global LMS services, user requests overwhelmed the system, leading to bottlenecks in the MySQL database. This caused reduced reading speeds and, in some cases, service disruptions.
The Public LMS Solution required significant resources to meet the stringent security standards demanded by government and public institutions. At the same time, optimization of cost with operational demand posed an additional challenge.
The collaboration with SmileShark has elevated our system stability to the next level.
- Malgnsoft
Collaboration with SmileShark
Q. How did the collaboration with SmileShark start?
A. While leveraging AWS to achieve both global performance optimization and system stability, Malgnsoft faced technical challenges that were difficult to resolve with internal resources alone. During this process, they identified SmileShark as a reliable MSP partner.
Q. Why did Malgnsoft choose SmileShark?
A. SmileShark demonstrated its ability to address Malgnsoft’s technical challenges and business goals. Initial recommendations included AWS Auto Scaling and DynamoDB, focusing on cost reduction and performance improvement. By aligning their solutions with Malgnsoft’s needs, SmileShark not only resolved complex issues but also built a strong partnership, paving the way for long-term collaboration.
Q. How was SmileShark’s technical support evaluated?
A. SmileShark went beyond simply providing technical solutions, establishing themselves as a dedicated business partner committed to Malgnsoft’s success. They consistently responded to incidents within an average of one minute, engaging in real-time discussions to identify improvement opportunities and swiftly resolve issues.
By supporting Malgnsoft’s technological growth and global expansion, SmileShark has built a foundation of trust. Their stable infrastructure and optimized solutions have empowered Malgnsoft to confidently advance its global initiatives. SmileShark went beyond solving technical problems—they aligned their efforts with Malgnsoft’s business objectives and delivered customized solutions. In the early stages, they recommended the efficient implementation of AWS Auto Scaling and DynamoDB, designing an architecture that optimized cost reduction and performance improvement.
Balancing Stability and Performance
Q. What improvements were made through the collaboration with SmileShark?
A. The partnership with SmileShark has led to significant operational enhancements. AWS Auto Scaling was implemented to enable automatic system scaling during traffic surges, such as course registration periods. Previously, the MySQL database faced bottlenecks due to heavy read requests. However, migrating some data to DynamoDB significantly improved both read performance and scalability.
Additionally, a Redis caching layer was introduced to efficiently handle repetitive data requests, such as learning progress and course lists.
These improvements enhanced system stability and allowed the system to process thousands of requests per second without issues. Furthermore, AWS usage patterns analysis and resource optimization led to the elimination of unnecessary resources, reducing infrastructure costs by approximately 30%.
Key Improvements:
DynamoDB and Redis caching enhanced data processing speed by 2x.
AWS Auto Scaling ensured stability during traffic surges.
Cost optimization consulting reduced operational costs by 30%.
Q. Was there any impact on the global user experience?
A. SmileShark implemented AWS CloudFront to cache content on global edge servers, delivering data from locations closest to users. This improved content access speeds for international users by 50% and further optimized operational costs.
Malgnsoft's Future Plans: AI and Data-Driven learning Platform
Q. What are Malgnsoft’s future plans?
A. Malgnsoft aims to evolve into a smart LMS platform by leveraging AI/ML technologies such as AWS SageMaker to deliver personalized learning experiences. Leveraging SageMaker, the company is developing an AI tutor feature that analyzes learning data and deliver customized content and study guides, tailored to the habits and preferences of individual learners.
Additionally, We plan to implement features that summarize learning content and recommend related supplementary materials, maximizing learning efficiency. Leveraging big data, Malgnsoft intends to continuously analyze and optimize the learning experience.
Through these technological innovations, Malgnsoft aims to strengthen its position in the global LMS market, delivering a stable and cutting-edge platform that offers users an optimal learning environment.
Detailed Services applied to Malgnsoft
Malgnsoft Architecture
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